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Privacy Policy

Introduction

The platform is committed to Bina to protecting the privacy of its users. This policy explains how your personal data is collected, used, and safeguarded when you use our website, apps, and services related to construction, renovation, and interior decoration in Saudi Arabia.

Data We Collect

We collect the following types of data:

  • Account Data: Full name, email address, mobile number, and password when creating an account on the platform.
  • Project Data: Details of the construction or renovation projects you add, including location, type of service, and budget.
  • Contractor and Engineer Data: Commercial registration, professional licenses, past projects, and contact information.
  • Usage Data: Visit logs, pages you view, and how you interact with the platform.
  • Payment and Financial Data: Information required to process financing requests or payment options, where applicable.

How We Use Your Data

Your data is used for the following purposes:

  • To operate the platform and provide services that connect clients with suitable contractors and engineers.
  • To use AI technologies to provide personalized recommendations based on your project type and location.
  • To send notifications related to your projects and the offers submitted by contractors.
  • To display verified and transparent ratings and past work of contractors.
  • To improve service quality and verify the identities of parties participating on the platform.
  • To comply with legal and regulatory requirements in Saudi Arabia.

Artificial Intelligence and Data Processing

Bina relies on AI technologies to analyze project data and ratings in order to recommend the most suitable contractors for each project. This process is automated and encrypted, and your personal data is not shared with any external party for AI purposes.

Data Sharing with Third Parties

We do not sell your personal data to any party. We may share certain information only in the following cases:

  • With contractors or clients: When facilitating communication between the parties based on your direct request.
  • With payment and financing service providers: To securely process financial transactions.
  • As required by law: In response to a court order or regulatory requirement.

Cookies

Bina’s website uses cookies to enhance your browsing experience and remember your preferences. You can manage these cookies through your browser settings, but please note that disabling them may affect certain website functionalities.

Data Protection and Security

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. This includes encrypting data transmitted via HTTPS and restricting internal access to authorized personnel only.

Your Rights as a User

Under the Personal Data Protection Law (PDPL) in Saudi Arabia, you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of any inaccurate data.
  • Request the deletion of your data in accordance with cases permitted by the law.
  • Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us via email: [email protected]

Data Retention Period

We retain your data for the duration of your account activity on the platform. After account deletion, we keep only what is legally required for up to five years, after which it is securely deleted.

Changes to This Policy

We may update the Privacy Policy from time to time. We will notify you of any significant changes via your registered email or an in-platform notice. Your continued use of the platform after the updates are posted constitutes your acceptance of the new policy.

Contacting Us

If you have any questions about the Privacy Policy or how we handle your data, you can contact us via: